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Productivity Europe events

- Lean Service Strategy

- Value Stream Management in
   administrative flows

- 5S in the Office

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LEAN SIX SIGMA in the Services

In a world of change, services organisations must commit both to an overhaul of their capacities to provide a complete, effective and rapid service to customers and to a continuous improvement dynamic across the whole organisation, in order to maintain their competitiveness on a global market. We can offer you our know-how so you can deploy the most advanced Lean Six Sigma approaches and make your organisation more responsive, customer-focused and competitive
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Lean Six Sigma Black Belt certification for Administration and Service Industries
Productivity has developed a 3 weeks Certification Program for Lean Six Sigma Black Belts.
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FOCUS The financial processes
Improvement of the processes efficiency in the banking sector.
Example of improvement realised in a financial back office process. Process for management of financial documents in a regional platform.
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Our Lean Six Sigma articles
Article n°1
Waste in administrative flows
One of the first stages of a Lean Six Sigma programme consists of becoming aware of the notion of waste and learning to identify waste in everyday activities. This constitutes the starting point of the effort to improve organisation.
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FOCUS Lean Six Sigma support
Productivity Group Europe supports service organisations (banking, insurance and distribution, hospitals, public organisations) in defining their approach to Lean Six Sigma deployment, and with the initial assessment, the project training and operational teams, the carrying out of improvement projects and the follow-up of their implementation.







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