Key Zero Waste Goal Relationship to Profit

1. Customer Focus Zero customer dissastisfaction Customer input and feedback show quality. Customer satisfaction supports sales.

2. Leadership and Strategic Planning Zero misalignment Targets policy ownerhip and speed in achieving ROI.

3. Organization Architecture Zero bureaucracy Team-based operations reduce overhead by eliminating bureaucracy, and assures information flow and cooperation.

4. Lean Supply Chain Zero stakeholder dissastisfaction Flexible relationships with suppliers, distributors, and society improve quality, cost and speed.

5. Information Architecture Zero late information Knowledge required for operations is accurate and timely, thus improving quality, cost and speed.

6. Improvement Technology Zero waste Employee participation in eliminating operational waste improves cost, quality and speed.

7. Production Management Zero non-value-adding work Total employee involvement and aggressive waste elimination promote speeclier operations and eraclicate inventories.
 
8. Equipment/Process Management Zero failures, zero defects Longer equipment life and design improvement reduce costs. Meticulous maintenance and equipment improvement increase quality. Absolute availability and efficiency increase speed.

9. Product/Process Engineering Zero lost opportunity Early resolution of design problems with customers and suppliers significantly reduces cost, while improving quality and cycle time.

Each Key has as a set of related control points described as either Lean tools or business activities. By clicking on one of the 9 Key's you will download a Progress Table (pdf format). Each Key's Progress Table gives generic Diagnostic questions which will enable you to audit your company on that Key at a macro level and rate that unit on a scale of 1 through 5.

Level 1 - Plan Mass Production
Level 2 - Pilot System Initiation
Level 3 - Deploy System Development
Level 4 - Integrate System Maturity
Level 4 - Excel System Excellence

Control points