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LEAN FOR THE SERVICE INDUSTRY
Lean methodologies taylored for Banks, Insurance, IT...




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Lean Manufacturing Fundamentals

Value Stream Management

Effectiveness and continuous
improvement: 5S

 
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Reduce lead times and costs in
high variety Value streams with
Shared Equipment

Lean Flow Strategy

Lean Service Strategy

Lean Equipment Strategy

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Productivity's Lean Management system: the Diagnostic scorecard

Lean Self Audit
Understanding the Corporate Diagnostic Scorecard
Please note that this is a condensed version

When starting a Lean transformation or when planning "next steps" in a Lean initiative already underway, a Lean audit is necessary step to help you determine your current state. Once you have determined your current state you can effectively plan your future state and the strategy for getting there. The Diagnostic Scorecard, part of Corporate Diagnosis and the first step of Productivity Inc.'s Lean Management System, is a powerful diagnostic tool that will help you understand your organization's capabilities and track its progress against benchmarks set by world leaders in Lean management.

Productivity's Lean Management System

Phase One
Corporate Diagnosis
9 Keys to Development
Diagnostic Scorecard
Phase Two
Organizational Development
Roles and Responsibilities
Phase Three
Deployment
Catchball
Strategies and Tactics
Implementation and Adherence
Analysis and Reflection


About the Diagnostic Scorecard

The Keys to Development
The Keys to Development form the main categories in which an organization charts its progress. A drive to build or improve the 9 Keys distinguishes a Lean manufacturer from a mass producer. Each key is associated with and helps regulate one of the growth cornerstones - strategy, structure, and strength. Each key is also specifically associated with a particular zero waste goal.
View the zero waste chart below for more information.

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